8300 N Wayne Dr, Hayden, ID 83835


(208) 772-9774

Chazael Pain Relief


(208) 772-9564


What is physical therapy?

Physical Therapy is a specialized health care that involves evaluation, diagnosis, and treatment by a licensed Physical Therapist (PT) to help patients reduce pain and improve or restore mobility and functionality. The goal of physical therapy is to restore the patient to full functionality, free from any pain associated with movement or pressure.

Is physical therapy or massage therapy painful?

In most cases there is no pain during treatment. The notion of “No Pain – No Gain” is really not true with physical therapy. In some cases you may develop muscle soreness from working muscles that have not worked hard in a while, but there should never be any serious pain involved.

What should I expect on my first visit?

On your first visit, your therapist will evaluate and determine what specific issues you have that can be resolved with physical therapy. The therapist will thoroughly review your history and perform a series of tests and measurement to determine your range of motion, joint mobility, biomechanics and posture to find the cause of your pain or disability. This will allow your therapist to determine the most appropriate treatment plan for your full recovery and good health.

How do I arrange an appointment?

Simply call us to make your first appointment. Our phone number and hours are located conveniently throughout our website. Our office staff will get all the necessary information from you and will setup an appointment at your earliest convenience. Idaho is one of many states that allow direct access to physical therapists, meaning you do not need to see your doctor for a referral before beginning treatment, so call us anytime.

What is my responsibility during therapy?

You should think of your therapy program as a partnership between you and your therapist. Your physical therapist cannot do it alone!  It is important that you do your part by following through with all instructions and any prescribed home exercise, as this is extremely important in speeding up your recovery.

What should I bring with me?

For your first visit you will need your insurance information, and any paperwork relating to your situation such as medical/surgical reports, MRI or X-ray results. Additionally, if you are using any type of brace or crutches, you should bring them as well.

Will my insurance cover my treatment?

Most insurance companies cover physical therapy and massage therapy. Once we have all your necessary information, we will contact your insurance company to verify your exact coverage and inform you of your specific policy procedures and benefits. If at anytime you have additional questions regarding your coverage, simply give us a call.

What is the co-pay amount for my therapy?

Your co-pay is determined by your health insurance company. Before your first treatment, we will handle your insurance authorization and provide you with all the information regarding your coverage, including co-pay amounts.

How long is a typical treatment session?

Treatment sessions for children range from 30 to 60 minutes depending on the age and condition of the child. Treatment sessions for adults range on average from 45 to 75 minutes depending on the diagnosis. Massage therapy treatments are 30, 60 and 90 minute sessions.

How long is a course of therapy?

It depends upon the diagnosis and treatment plan based on the severity of your condition. It also depends largely on how dedicated you are to doing your part in addition to the treatment sessions. Our goal is to eliminate your pain and get you to where the likelihood of your pain returning is significantly reduced. On average, the number of therapy sessions needed are 12-16 visits for each condition. More than one condition may be addressed during a single therapy session.

How is my recovery progress measured?

During your initial visit, your physical therapist will perform a thorough examination to determine and quantify the severity of any issues you have. This gives your therapist a baseline as a starting point from which to mark your progress. The frequency of any re-examinations are based on your initial diagnosis and the severity of your impairments. Progress notes are routinely written and kept in your records. You should inform your physical therapist of any follow-up visits with your physician so progress notes can be sent in advance to keep them up to date on your treatment progress.

What if my symptoms get worse?

If your symptoms get worse, please call our office immediately to let us know what issues you are having. We will review your records and progress notes and will schedule an appointment at your earliest convenience. Once we have had a chance to review your case, we can discuss with you what course of action would be appropriate to reduce your symptoms. In some cases we may suggest that you contact or follow up with your physician, if you were referred by one. It is best to call us before calling your physician if a change in symptoms has occurred. If appropriate, we will fax your physician a report of your condition, so you can schedule a follow-up with them.

How do I know that my treatment is of good quality?

Your treatment should include manual hands on care which may consist of one or more  therapeutic modalities, exercise, functional training and education. Although you may be a little sore after a therapy session, you should feel an improvement in your ability to perform activities at home, work or leisure with greater ease, increased tolerance, and improved feeling of well being.

Will I need follow-up or maintenance care?

We offer complimentary check-ups to all our patients 6 months after their therapy treatments have ended. Our goal is to help you fully recover and understand how proper exercise and posture will help you maintain full mobility and good health and remain pain free. Maintenance care is generally not necessary.

What if I need to return to treatment?

If you have a recurrent problem after you have completed physical therapy you should give us a call. Whether or not you return to physical therapy will depend on a number of factors. It would depend if it was a re-injury of the same area previously treated, how long it has been since your last physical therapy treatment, how long it’s been since you saw the physician (if applicable), and many other factors. Your therapist will take all this into account as well as review of your chart to determine what should be done.